UKBA launch improved online booking systemYou can now book appointments at public enquiry offices and biometric enrolment centres online using the UKBAs new booking system.
The new service brings together the online application forms, payment system and appointment bookings to offer a new single process for applicants in the UK.
You must register and create an account before you can book any appointments using the service. Once you have an account, however, you can book and reschedule your appointments over the web, without having to call the UKBA.
You can create an account and log in to book appointments through the Apply online page of the UKBA website.
If you book online you can also choose a time and place that suits you, based on all the public enquiry offices and biometric enrolment centres in your area. The exception is Belfast, where the service is not fully available. If you are looking to book an appointment in or around Belfast you will still need to call the immigration enquiry bureau to book an appointment.
You can find more information about how to book appointments from the following links:
- Book an appointment for our same-day service at a public enquiry office
- Book an appointment to enrol your biometric information (postal applications)