Biometric enrolment systems upgraded at Post Offices

Improvements have been made to the biometric enrolment software at Post Offices to make it easier for people to register their information. The improvements particularly help people with particular issues, such as blindness, which previously prevented them from using Post Offices to register biometric information.

The improvements came into effect on 18 March 2013 and mean that all applicants, using online or postal services, can enrol their biometric information at any of the 105 participating Post Offices.

Previously, anyone who was unable to provide a complete set of fingerprints or a signature or mark would have had to attend a meeting at one of the 7 public enquiry offices. Similarly, people who are blind or partially sighted, of have long-term facial injuries also had to attend a meeting at a public enquiry office. The new systems and software means that all of these people can now provide their details at participating Post Offices.

For further details see the Biometric residence permits page on the UKBA website.

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