If you need help with our online testing services then this page offers answers to the most common problems and questions.
 |
|
|
|
What if I’ve forgotten my password? Why am I being asked to pay for a subscription after I have just paid? What if I’ve forgotten my username? How can I pay for a subscription? Can I pay for a subscription by phone or mail order? What should I do if I’m having problems buying a subscription? |
What if I’ve forgotten my username?
Your username and password are chosen when you first register your account. After you’ve completed registration, we will send you confirmation of your username and password to the email address you provided. If you have purchased a subscription then your username is also displayed on your payment receipt.
If you have forgotten your username and lost your confirmation email then the quickest way to get access again is to register for a new account by visiting http://www.lifeintheuk.net/test/register.php
Still need help? If this advice didn't fix your problem then please click here to contact our Customer Services team |
||
