The British Citizenship Study Centre
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Left Online Testing: Help and Support Right
 
If you need help with our online testing services then this page offers answers to the most common problems and questions.

 
 

What if I’ve forgotten my password?

Why am I being asked to pay for a subscription after I have just paid?

What if I’ve forgotten my username?

Why doesn’t my password work?

How can I pay for a subscription?

Can I pay for a subscription by phone or mail order?

What should I do if I’m having problems buying a subscription?

How do I register my book for a free subscription?

How can I change my password?

How do I register my book for a free subscription?

You can register your book to get a free 24 hour subscription to our online testing service. This offer is available to anyone who owns a copy of any of our Life in the UK Test books.

You can take advantage of this offer by completing these five easy steps.
1. Visit http://www.lifeintheuk.net/test
2. Sign into your account. If you don’t have an account yet, then you can register for a new one.
3. Click on ‘Begin Test’ link for a Full Practice Test
4. Click on the ‘Continue to Book Registration’ link
5. Follow the instructions on screen to verify your purchase.

Once you’ve completed these steps, your account will be credited with a free 24 hour subscription.




Still need help? If this advice didn't fix your problem then please click here to contact our Customer Services team